Best Western Brook Hotel - Norwich

ex. The Brook Hotel Norwich

2 Barnard Road Bowthorpe, Norwich Nr5 9Jb, Norwich, United Kingdom, NR5 9JB  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Best Western Brook Hotel - Norwich

 Paid Wi-Fi
 Free parking
 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Breakfast

In-room breakfast

 Food/Drinks

Restaurant

Bar/Lounge

 Meeting facilities

Meeting room

 No Smoking

Non-smoking rooms

Overview

The 3-star Best Western Brook Hotel is set just 6.7km from Norwich City Football Club, Dunston Hall and BeWILDerwood. The business hotel is a good example of traditional architecture in Norwich.

Best Western Brook Hotel has been welcoming guests to its luxury rooms since 1989. The venue is set within 6km from Norwich city center.

Best Western Brook Hotel can be reached in 10 minutes by car from Norwich International airport.

Rooms

This property has 81 guestrooms including Standard Family Single Room, Standard One Room Room and Honeymoon Suite appointed with satellite TV, Wi-Fi, individual climate control, a laptop-size safe and a stone fireplace. Bathrooms are fitted with a hairdryer, bath sheets and free toiletries.

Eat

A hearty breakfast is served every morning. Guests can quench their thirst at Lounge And bar with a favorite drink.

The hotel offers a continental breakfast at the price of GBP 7.95 per person per night.  You can start your day with a full english breakfast, which costs GBP 9.95 per person per night. 

Relax

Best Western Brook Hotel provides video games and high chairs for children.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Free public parking is possible on site.

Number of rooms:   81.

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Facilities

General

  • Paid Wi-Fi
  • Free parking
  • VIP check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Safe deposit box
  • No pets allowed
  • Lobby
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Services

  • Paid airport shuttle
  • 24-hour room service
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Welcome drink
  • Doctor on call
  • Newspaper service
  • Tours/Ticket assistance
  • Wake up service

Dining facilities

  • Paid breakfast
  • In-room breakfast
  • Restaurant
  • Snack bar
  • Picnic area/Tables

Meeting facilities

  • Meeting room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Leisure facilities

  • Garden area
  • Leisure/TV room

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Heating
  • Tea and coffee facilities
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Garden furniture
  • Rollaway/Extra bed
  • Ironing facilities
  • In-room desk

Bathroom

  • Private bathroom
  • Bath/Shower
  • Toilet
  • Sink
  • Room toiletries
  • Hair dryer
  • Bathrobe

Media

  • Flat-screen TV
  • Internet television
  • Direct dial telephone
  • Data ports
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-In

  • from  2 pm

Check-Out

  • until  11 am

Children and extra beds

  • All children under the age of 12 may stay free of charge when using existing bedding. 
  • All children under the age of 2 may stay for free in a crib. 
  • Maximum capacity of cribs in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Best Western Brook Hotel - Norwich Norwich location
Show big map »

Hotel Address:

2 Barnard Road Bowthorpe, Norwich Nr5 9Jb, Norwich, United Kingdom, NR5 9JB

Get directions
City Center
  • Norwich
    5.9km
Airports
Train Stations
  • Norwich Railway Station
    6.4km
  • Bus stop
    300 m
Hotel information
  • Check-In:
    from  2 pm
  • Check-Out:
    until  11 am
  • Number of rooms:
    81

Hotel Awards

UKHOTEL AWARDSRecommendedNorwichBest Western Brook Hotel

According to guest reviews, the hotel has been rated as
Hotels Recommended by Guests in United Kingdom

Use Badge

Rooms and availability

Best Western Brook Hotel Standard One Room RoomBest Western Brook Hotel Standard One Room Room Hotel informationBest Western Brook Hotel Standard One Room Room Hotel information
Standard One Room Room
Bed type: 3 Single beds or 1 Double and 1 Single bed or Double Bed
Size: 13m2
Check Prices
  • Free Wi-Fi
  • Air conditioning
  • Bathtub
  • — Less information+ More information

Standard Non-Smoking Room with One Double Bed and One Twin Bed

Room facilities
    Best Western Brook Hotel SuiteBest Western Brook Hotel SuiteBest Western Brook Hotel Suite
    Suite
    Bed type: Queen Size bed
    Check Prices
    • Air conditioning
    — Less information+ More information

    Suite, 1 Queen Bed, Non Smoking - Flexible Rate

    Room facilities
      Best Western Brook Hotel Standard Family RoomBest Western Brook Hotel Standard Family RoomBest Western Brook Hotel Standard Family Room
      Standard Family Room
      Bed type: 1 Single bed
      Size: 13m2
      Check Prices
      • Air conditioning
      — Less information+ More information

      This family room has a electric kettle and air conditioning

      Room facilities
        Best Western Brook Hotel Honeymoon SuiteBest Western Brook Hotel Honeymoon SuiteBest Western Brook Hotel Honeymoon Suite
        Honeymoon Suite
        Bed type: Queen Size bed
        Check Prices
        • Air conditioning
        — Less information+ More information

        Suite-1 Queen Bed, Honeymoon, Non-Smoking

        Room facilities

          How to reach hotel

          hotel Best Western Brook Hotel - Norwich Norwich location
          Show big map »

          Hotel Address:

          2 Barnard Road Bowthorpe, Norwich Nr5 9Jb, Norwich, United Kingdom, NR5 9JB

          Get directions
          City Center
          • Norwich
            5.9km
          Airports
          Train Stations
          • Norwich Railway Station
            6.4km
          • Bus stop
            300 m
          Hotel information
          • Check-In:
            from  2 pm
          • Check-Out:
            until  11 am
          • Number of rooms:
            81

          Hotel Awards

          UKHOTEL AWARDSRecommendedNorwichBest Western Brook Hotel

          According to guest reviews, the hotel has been rated as
          Hotels Recommended by Guests in United Kingdom

          Use Badge

          Best Western Brook Hotel Location

          Legend
          • Current hotel
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          • Airports
          • Underground stations
          • Train stations
          • Parks
          • Tourist attractions
          • Museums
          • Convention centers
          • Stadiums
          • Food and meals
          • General

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          Click the hotel to go to the main hotel page.

          Route Planner
          Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

          What's nearby

          Tourist attractions

          • Sainsbury Centre For Visual Arts - 2.9km
          • grapevine gallery - 4.5km

          Places of interest

          • The Plantation Garden - 3.5km
          • St Peter Mancroft Church Office - 4.2km
          • Roman Catholic Cathedral Of St. John The Baptist - 4.7km

          Amusement

          • Bdbco No 801 Ltd - 300 m
          • UEA LCR - 2.5km
          • The Queen Charlotte Pub - 3.4km
          • Broadland Snooker Centre - 3.8km
          • Clarke's Billiards Club - 4.4km

          Parks

          • Eaton Park - 3.8km

          Universities, Institutes

          Local Attractions

          • Building of Bath Collection - 5.7km
            Countess of Huntingdon's Chapel, Bath
            Hotel information
            • Check-In:
              from  2 pm
            • Check-Out:
              until  11 am
            • Number of rooms:
              81

            Hotel Awards

            UKHOTEL AWARDSRecommendedNorwichBest Western Brook Hotel

            According to guest reviews, the hotel has been rated as
            Hotels Recommended by Guests in United Kingdom

            Use Badge

            Hotels nearby
            The Scole Inn
            3 stars
            32km
            Cities nearby

            Best Western Brook Hotel Reviews

            Guest reviews are submitted by our customers after their stay at Best Western Brook Hotel

            Individual guest reviews

            • Older travelers
              5.0

              the entrace was welcomeing and the staff were frenidly

              the hallways and rooms could do with redecorating as paper comming of in places and tidying up. the bathroom was not clean on arival also sofa in room could do with a good clean. on the last day no hot water for showering

            • Older travelers
              7.8

              Friendly, welcoming and efficient staff.

              Poor housekeeping. The rooms were a little tired and I am aware that this is being rectified but more could be done to keep the rooms clean.

            • Family with children
              8.0

              The staff were very helpful and dealt with the heating problem we had very promptly. The breakfast was very good with a wide range of food - especially fresh fruit and a selection of bread - it is usually only white!!! Tea and coffee and toiletries in room were a nice touch.

              The heating in our room did not work and it appears that most of our party had problems with their heating. I must say that we were given a mobile heater and when we came back after an evening out the room was lovely and warm - not everyone had the same experience though!!

            • Single
              7.0

              Convenient location for my meetings the next day.

            • Group of friends
              5.8

              Location perfect for us. It was fairly good value for money with very helpful staff

              Even though a reasonable price the standard room we had was dated and worse for wear...bathroom and decor all shabby. Kettle needed replacing as dirty inside Bathroom fixtures stained.

            • Family with children
              5.8

              The price of the room was about it. We just needed a room for the night and this surfficed. Room was clean.

              Hotel looks and feels dated. Restaurant closed at 9pm. Some of the staff not at a resonable standard to serve in the restaurant.

            • Single
              6.2

              The rooms were nicely decorated and clean. They have designated lady only parking spaces which i thought was a fantastic idea. The hotel in general was very nice.

              The menu was very limited, and overpriced for what you get. I ate across the road on my second night. Had i known this i would probably not have booked. The staff were not very helpful. My shower in my room wasnt working which i complained about, but nothing was done. I wasnt asked if i had had a nice stay, if so i would of told them i was dissapointed. The breakfast buffet was cleared away at 8am!, and then they cooked everything from scratch, which i do not see the point.

            • Older travelers
              5.8

              The price, parking, access to Norwich by car.

              The air conditioning/heater would not work and some of the status lights flashed all night which was very annoying. I asked for an alternative room but was told that none were available. I noted that the car park was far from full. The bathroom was a bit tired with surplus holes in the wall and some trim falling off.

            • Single
              6.0

              Staff helpful and food ok

              Couldn't get the Wi-Fi to work dispite being able to hook up at other hotels was informed most likely something to do with my laptop rather than their router.

            • Older travelers
              9.2

              refurbed in the last 12 months and the carpets are lovely. Breakfast is good value in a clean and pleasant dining room

              only one packet of biscuits between 2 of us in the room

            • Family with children
              7.0

              Nice room, good air con. Great location.

              Breakfast was not up to scratch. What was there was very tasty for the meat eater, but sadly lacking for my vegetarian wife. No choice of eggs only fried. No large plates until after I'd eaten off a very small plate. Staff were continually hovering waiting for us to finish. Not so tasty at prem inn, but a whole better experience. Would I go there again....????????? possibly if prem inn was full

            • Couple
              2.4

              Nothing

              The room was dirty - old plaster on the seat, table dusty, carpet dirty, bathroom disgusting, tea cups not even cleaned from the last person who used them Overall, absolutely disgusting !!!

            • Older travelers
              10.0

              Very good food, clean and well maintained rooms. Staff very polite nothing to mouch trouble for them. Food excelent , good choice and great value. Would recomend.

            • Older travelers
              4.6

              The location easy to get to

              The rooms not up to stratch over used in condition need updating and cleaning the walls down and dusting would be better

            • Family with children
              9.2

              Excellent buffet breakfast. A hot and powerful shower in the bathroom which many hotels don't have. This hotel just suited our needs, staff were all very helpful and friendly from the moment we checked in. Our room was perfect, clean and comfortable. The food was excellent. I would certainly stay here again. Good value for money.

              Nothing to dislike, it was just what we needed.

            How to reach hotel

            hotel Best Western Brook Hotel - Norwich Norwich location
            Show big map »

            Hotel Address:

            2 Barnard Road Bowthorpe, Norwich Nr5 9Jb, Norwich, United Kingdom, NR5 9JB

            Get directions
            City Center
            • Norwich
              5.9km
            Airports
            Train Stations
            • Norwich Railway Station
              6.4km
            • Bus stop
              300 m
            Hotel information
            • Check-In:
              from  2 pm
            • Check-Out:
              until  11 am
            • Number of rooms:
              81

            Hotel Awards

            UKHOTEL AWARDSRecommendedNorwichBest Western Brook Hotel

            According to guest reviews, the hotel has been rated as
            Hotels Recommended by Guests in United Kingdom

            Use Badge